Supportive Housing Communities

About Us

Supportive Housing Communities (SHC) is here to do one thing: put a permanent end to homelessness and to do so in way that creates dignity, hope and community.

Is it a big job? It’s huge, and we’re not kidding ourselves, it will take a serious commitment to make this dream a reality. But here’s something else we know. If we don’t do it, who will?

SHC is designed to bring about a change in perception, reality, and in the very lives of the people we serve. The challenging job of helping people who have been kicked to the curb of life matters to us. We take our call to be servants of our brothers and sisters very seriously.

Our dedicated team of professionals and volunteers are committed to providing exceptional care for our community members. We build community, teach new skills, provide support for residents in recovery from addictions, and offer programs for developing healthy lifestyles. As basic as some of these programs may seem, they literally mean the difference between life and death.

Ending homelessness is critically important work.  Please take some time to look around this site to learn more about SHC and ways you can join us to help create a place to live again.  Click here for Employment Opportunities.

Our Mission

The mission of Supportive Housing Communities is to provide affordable housing to alleviate homelessness and human suffering.

Our Vision

Our vision is to develop and operate permanent supportive housing for men, women and families overcoming homelessness, especially veterans and those with mental illness, substance abuse, and medical or other disabling conditions.

Our Goals

Supportive Housing Communities (SHC) is part of the Charlotte-Mecklenburg Homeless Services Network. Our target population is homeless men, women and families with disabilities. Special needs requiring services include: mental illness, physical disabilities, developmental difficulties, chronic substance abuse history, and medical health issues.

Our goals are:

     * to assist residents in obtaining/remaining in permanent housing
     * to encourage residents to increase skills and/or find employment
     * to foster self-sufficiency and improve self-image
     * to support recovery and wellness

Who We Are

Supportive Housing Communities provides a permanent, supportive home for its residents. Most residents rent for more than a year while they are gaining stability in their lives. Some choose to rent at McCreesh Place or scattered site apartments indefinitely, since it is a place which fosters dignity and respect and is a safe haven.

Residents have the support they need to rebuild their lives so they will not return to homelessness. Residents, staff, volunteers, partners from other service agencies are all part of Charlotte’s most innovative solution to homelessness. Recent research reveals that it is possible to end homelessness for even those hardest to serve by providing permanent and supportive housing.  Such communities can be cost-neutral compared to emergency shelters and cost-saving when public expenses related to homelessness are considered.

Click here to review SHC's Form 990.


Our Staff



Pamela E Jefsen
Executive Director

Cheryl Carrothers
Director of Support Services

Kelly Lynn
Director of Development

Joy Saunderson
Director of Operations

Todd Papaleo
Office Manager



Carol Berry
Case Manager

Natasha Bell-Walker
Case Manager

James Covington
Peer Support Specialist

Juaniska (JD) Davis
Support Services Assistant

Valerie Floyd
Case Manager


Anita Ford Evans
Case Manager


Brian Harris
Support Services Assistant

Jessie Harris
Support Services Assistant

Ali Miller
Program Coordinator

Evelyn Murrell
Case Manager

Stafford Phillips
Peer Support Specialist


Urhonda Phillips
Peer Support Specialist

Marvin Seldon
Case Manager

Warren Smith
Case Manager

Cori Trotman
Recovery & Educational Specialist

Reginald Walker
Case Manager

Gary Waters
Support Services Assistant



Dakota Nelson
Housing Specialist

Charles Wakefield
Maintenance Technician



Linda Miller
Community Partnership Coordinator




Board of Directors


   A. Carter Arey Natarajan
         McGuire Woods LLP

Vice Chair
Tonya Bruce
         Bank of America

   James M. Talley, Jr. 
         Horack Talley

   Ivon D. Rohrer, Jr.
         Development Management, Inc.

   Bob Bishop - Community Volunteer
   Natalie J. Brown - Duke Energy
   Leslie S. Clark - Duke Energy
   Matthew Gardner - Merrill Lynch
   Henderson Hill - 8th Amendment Project
   Bobby Livingston - RHA Behavioral Health Services
   Sophie Mohajerani - Vanguard
   Raymond E. Owens, Jr. - Higgins & Owens
   Terry Roche - Community Volunteer
   Donna Savage - Norelli Savage Law, PLLC
   George W. Sistrunk, III - Hamilton Stephens Steele & Martin PLLC
   Royce Wolfe - Thru Traffic Marketing LLC





Learn more about volunteer opportunities


Donate Now

Make a tax-deductible donation online today.


Contact Us

601 E. Fifth Street, Suite 255
Charlotte, NC 28202
(704) 335-9380