Supportive Housing Communities

About Us

Supportive Housing Communities (SHC) is here to do one thing: put a permanent end to homelessness and to do so in way that creates dignity, hope and community.

Is it a big job? It’s huge, and we’re not kidding ourselves, it will take a serious commitment to make this dream a reality. But here’s something else we know. If we don’t do it, who will?

SHC is designed to bring about a change in perception, reality, and in the very lives of the people we serve. The challenging job of helping people who have been kicked to the curb of life matters to us. We take our call to be servants of our brothers and sisters very seriously.

Our dedicated team of professionals and volunteers are committed to providing exceptional care for our community members. We build community, teach new skills, provide support for residents in recovery from addictions, and offer programs for developing healthy lifestyles. As basic as some of these programs may seem, they literally mean the difference between life and death.

Ending homelessness is critically important work.  Please take some time to look around this site to learn more about SHC and ways you can join us to help create a place to live again.  Click here for Employment Opportunities.

Our Mission

The mission of Supportive Housing Communities is to provide affordable housing to alleviate homelessness and human suffering.

Our Vision

Our vision is to develop and operate permanent supportive housing for men, women and families overcoming homelessness, especially veterans and those with mental illness, substance abuse, and medical or other disabling conditions.

Our Goals

Supportive Housing Communities (SHC) is part of the Charlotte-Mecklenburg Homeless Services Network. Our target population is homeless men, women and families with disabilities. Special needs requiring services include: mental illness, physical disabilities, developmental difficulties, chronic substance abuse history, and medical health issues.

Our goals are:

     * to assist residents in obtaining/remaining in permanent housing
     * to encourage residents to increase skills and/or find employment
     * to foster self-sufficiency and improve self-image
     * to support recovery and wellness

Who We Are

Supportive Housing Communities provides a permanent, supportive home for its residents. Most residents rent for more than a year while they are gaining stability in their lives. Some choose to rent at McCreesh Place or scattered site apartments indefinitely, since it is a place which fosters dignity and respect and is a safe haven.

Residents have the support they need to rebuild their lives so they will not return to homelessness. Residents, staff, volunteers, partners from other service agencies are all part of Charlotte’s most innovative solution to homelessness. Recent research reveals that it is possible to end homelessness for even those hardest to serve by providing permanent and supportive housing.  Such communities can be cost-neutral compared to emergency shelters and cost-saving when public expenses related to homelessness are considered.

Click here to review SHC's Form 990.


Our Staff



Pamela E Jefsen
Executive Director

Cheryl Carrothers
Director of Support Services

Kelly Lynn
Director of Development

Dakota Nelson
Manager of Leasing and Compliance

Todd Papaleo
Manager of Building and Maintenance



Natasha Bell-Walker
PATH Lead Case Manager

Carol Berry
Case Manager

Ty'Quan Butler
PATH Case Manager

James Covington
PATH Peer Support Specialist

Juaniska (JD) Davis
PATH SOAR Benefits Specialist

Anita Ford Evans
McCreesh Place Lead Case Manager

Valerie Floyd
Case Manager

Brian Harris
Data and Internship Specialist

Jessie Harris
Case Manager

Evelyn Murrell
Program Coordinator

Stafford Phillips
Peer Support Specialist

Urhonda Phillips
Peer Support Specialist

Brittney Rowland
PATH SOAR Benefits Specialist

Sunti Rushing
PATH Case Manager

Marvin Seldon
Case Manager

Warren Smith
Case Manager

Cori Trotman
Resident Education Specialist

Reginald Walker
Program Coordinator

Gary Waters
Support Services Assistant



Joy Saunderson
Housing Coordinator

Charles Wakefield
Maintenance Technician




Linda Miller
Community Partnership Coordinator

Malia Suhren
Development Coordinator



Board of Directors


   Royce Wolfe
Thru Traffic Marketing LLC

Vice Chair
   Tonya Bruce
Bank of America

   James M. Talley, Jr.
Horack Talley

   Ivon D. Rohrer, Jr.
Development Management, Inc.

   Bob Bishop
- Community Volunteer
   Natalie Brown - Duke Energy
   Leslie Clark - Duke Energy
   Matthew Gardner - Merrill Lynch
   Richard Harrison - SHC Resident
   Sophie Mohajerani - Vanguard
   Carter Arey Natarajan - McGuire Woods LLP
   Raymond Owens, Jr. - Higgins & Owens
   Gregory Pizarro, Jr. - Bank of America
   Terry Roche - Community Volunteer
   Donna Savage - Norelli Savage Law, PLLC
   George Sistrunk, III - Hamilton Stephens Steele & Martin PLLC







Learn more about volunteer opportunities


Donate Now

Make a tax-deductible donation online today.


Contact Us

601 E. Fifth Street, Suite 255
Charlotte, NC 28202
(704) 335-9380