Job Opportunities

Director of Housing and Property Management



Accountable for all SHC property and tenant operations.  Manages and coordinates leasing, landlord relationships, tenant relationships related to housing subsidies and tenant compliance.  Manages and coordinates persons, activities and available resources in order to accomplish property objectives as set forth by the CEO, COO, and the SHC Board of Directors.  Develops, organizes, plans, and implements daily, weekly, monthly, and annual reports.  Monitors and implements the property maintenance schedule.  Performs administrative duties to assist the COO and CEO.


Reports to:      Chief Operating Officer


Positions Supervised:     Housing Coordinators, Maintenance Manager, Front Desk Volunteers, Building and Grounds Volunteers.


Responsibilities Include:




  1. Maintains accurate resident, unit, property and financial records.  Oversees all rents, deposits and application fees received from residents.  Issues appropriate notices when necessary (e.g., late payments, returned check memos, lease violations, etc.).  Tracks and maintains reports for all regulatory property inspections (e.g., elevator, sprinkler system, etc.)  Ensures compliance with HUD and CHA requirements.
  2. Manages operations budget
  3. Makes referrals to Support Services for follow-up with residents when lease violations occur.
  4. Updates required reports concerning move-out notices, activity, etc. and provides information to the COO and appropriate staff.
  5. Organizes and oversees the maintenance of files for applicable reports, leases, and paperwork.




  1. Develops and maintains all spreadsheets and logs, service order requests, inventory, purchases, key controls, and regulatory requirements for safety.
  2. Oversees required monthly inspections of the resident units and common areas.
  3. Oversees all maintenance activities.
  4. Monitors security company performance and tracks outcomes of incident reports and resident reports.



  1. Commitment to the mission of Supportive Housing Communities
  2. Bachelor’s degree and five years of relevant experience
  3. General maintenance knowledge
  4. Demonstrated experience and proficiency managing budgets
  5. Supervisory experience
  6. Ability to communicate and work with residents with special needs.
  7. Excellent computer and database skills in developing and preparing reports using Excel.
  8. Ability to learn and use new required software/data management systems for information management and reporting (e.g., Charlotte Housing Authority, etc.)
  9. Proficiency and accuracy with attention to detail in developing reports
  10. Good written and oral communication skills
  11. Strong personal organization, time management, and planning skills
  12. Ability and commitment to working with volunteers
  13. Ability to work with minimal supervision, yet works well in a team environment
  14. Adherence to confidentiality laws
  15. Ability to comply with policies, rules, and procedures of the organization


To Apply: Email cover letter and resume to


PATH SOAR Benefits Specialist

Position Summary:       SSI/SSDI Outreach, Access, and Recovery (SOAR) is a model that helps individuals experiencing homelessness or at-risk for homelessness who have a severe mental illness and/or a co-occurring substance use disorder or other medical impairments apply for Social Security disability benefits.

The position requires the SOAR Benefits Specialist to meet consumers in non-traditional settings and unstructured environments. The SOAR Benefits Specialist must be able to work in the community and meet homeless consumers where they are, including but not limited to Supportive Housing Communities’ office, government offices, places not meant for habitation, and current residencies.


Reports to:      PATH Team Lead




  1. Work with the PATH team and community partners to identify candidates through team meetings, outreaches, and referrals.
  2. Assist individuals applying for disability benefits using the SOAR components. Initiate paperwork with consumers as referred to program by filling initial documentation of representation with SSA office.
  3. Conduct interviews and assessments to complete the SSI/SSDI application.
  4. Obtain medical records and other documents as part of the SSI/SSDI application process.
  5. Write SOAR Medical Summary Reports for consumer applications.
  6. Accompany consumers to appointments at the Social Security Administration, Department of Social Services, doctor visits, and other specialists to obtain evidence for case.
  7. Participate in case presentations, consultations, and team meetings.
  8. Coordinate case management services with partners and help with providing support services to consumers when needed.
  9. Maintain documentation according to NC State regulations and case management services policy/resident file policy.
  10. Maintain documentation and information in HMIS.




  1. Minimum Bachelor’s Degree in a Human Services or related field plus two years of experience working directly with the homeless, mentally ill, and/or those with dual diagnoses. A Master’s Degree in social work from an accredited school is preferred.
  2. Must have a valid driver’s license.
  3. Must be able to work independently.
  4. Must be able to communicate well with consumers and community service providers.
  5. Must have a working knowledge of community resources and conflict mediation.


To apply:


Please send cover letter and resume to Qualified applicants only!